Lessons Learned in Failing

As a serial entrepreneur, Zephyr isn’t the first company I’ve started.  Recently, I was interviewed by Tom Heath, a columnist with the Washington Post.  He wanted to talk about another company I launched 2 years ago and recently had to shut down.  Tom writes about successful entrepreneurs every week in his Value Added” column.  I wanted to take a different approach.  I’ve learned a lot from projects that failed, and this was no exception.   Any entrepreneur worth her salt has a couple of great mistakes under her belt, and this is one of mine.   So I thought that his readers could learn from this story and take away some valuable lessons (just like I did).

I think he did a great job on the article, and I still think the business was a great idea.  The problem is I fell in love withsos-purple the idea instead of the viability of the company.  And I didn’t think through the aspects of fulfillment.   In retrospect, I did all the things I tell my clients to avoid every day!  It is common for tech companies to fall in love with the idea of the new technology and its capabilities without spending enough time evaluating whether there is a customer need and enough budget for the delivery, sales and marketing of the technology.

I have a lot more ideas perculating and I suspect there are several more startups in my future.  At least I hope so!  Every experience builds on the next.  The lessons learned can be applied not just to how I run Zephyr, but also to my clients (present and future) who sometimes become enamoured of the idea instead of the business viability.  At least now I can say “Been there, done that.”

Running a Virtual Company

Although we have a small office in downtown Manassas, it is primarily used for client meetings & strategy seThe virtual officessions. It is where we keep the computer that our bookkeeper uses to stay on top of billing and accounting, and it serves as our mailing address and storage facility. But everyone on the team works primarily from home or at a client location. We’ve been doing this since we opened our doors six years ago.

Thanks to Web 2.0 and some pretty cool tools, we are able to communicate with each other, collaborate and share files as if we were right down the hall instead of 20 or 30 miles apart. And, because of my love for Web 2.0, Zephyr ends up being the “beta-bunny” for a lot of new online services which we are then able to recommend to our clients based on our personal experience. I’ve listed the tools we’re currently using at Zephyr below – if anyone has suggestions or new tools to share, let me know! [Read more...]

Small Business Marketing

I was invited recently to speak on The Profit Partner program.  This is a local television show focused on helping small business owners succeed.